Questions patients ask
Straight answers, before you decide.
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About Atlas Salus
What is Atlas Salus?
Atlas Salus brings clarity to complex healthcare decisions. We coordinate the appropriate specialists, the schedule and the logistics around your care in Monterrey, Mexico — and we show you the expected total cost, based on the provider's declared scope, before you decide anything.
Do you treat patients yourselves?
We coordinate the team for your case. The care itself is delivered by independent licensed specialists. We stay alongside you throughout.
The process
What happens after I reach out?
We start with a conversation, not a form full of medical history. We learn what you’re dealing with, what you’ve already tried, and what a good outcome looks like — and help you see your options clearly. If you already have a diagnosis or a quote, we organize that too. You decide the pace, and no clinical information is shared until you choose to go further.
Will you ask for my medical records or x-rays?
Not to start a conversation. Clinical information is only shared later, if you decide to be evaluated by a provider. The contact form never asks for records or images.
Cost
How does pricing work?
You see the expected total cost of the episode from the start — the provider's fee, the facility, travel, accommodation, and our coordination fee, each on its own line, with assumptions and exclusions shown. Final pricing is confirmed by the provider after evaluation. Nothing hidden.
Safety & travel
Is Monterrey safe to travel to?
Monterrey has direct nonstop flights from Houston and Dallas, so the trip doesn’t involve driving through border regions. Full detail — including how to check the current US State Department advisory yourself — is covered before you commit to anything.
Still have a question?
Ask us directly. We usually reply within one business day.
Clarity before treatment. Confidence through the journey.